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Terms of use.

Last updated: 17 May 2026 Effective from: 17 June 2026

These Terms of Use (Terms) are a legally binding agreement between you and BoardMatey (ABN [32 117 029 184]) (we, us, our), an Australian company, covering your access to and use of the BoardMatey website, mobile experience, APIs and related services (together, the Service).

If you don't agree to these Terms, please don't use the Service.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy you may have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)) or any other law that cannot be lawfully excluded.

1. About BoardMatey

BoardMatey is a board game tracking and group play-planning platform. We use it to help you log plays, manage collections, organise sessions, vote on what to play next, and earn achievements. Some features draw on public data from third parties such as BoardGameGeek.

Changes to the Service. We may add, change or remove features over time. We'll give you reasonable notice (and at least 30 days' notice by email or in-app) before any change that materially reduces a paid feature you currently rely on. If you don't want to continue with a materially changed paid feature, you can cancel under section 6 and we'll refund any prepaid fees for the unused portion of your billing period.

2. Eligibility and accounts

You can create an account if you're 16 years or older and able to enter into a binding agreement under Australian law. If you're using BoardMatey on behalf of an organisation, you confirm you have authority to bind that organisation to these Terms.

When you create an account, you agree to:

  • give us accurate, current information;
  • keep your login credentials confidential;
  • promptly tell us at support@boardmatey.com if you suspect unauthorised access; and
  • be responsible for activity under your account.

We may suspend or close accounts that breach these Terms or that we reasonably believe are being used fraudulently or unlawfully.

Inactive accounts. If your account hasn't been signed in to for 24 months, we may close it after first sending you an email reminder to the address on file giving you at least 30 days to sign in or export your data. If you ask us to keep it open, we'll do so for a further reasonable period.

Electronic acceptance. By signing up or by clicking "I agree" (or any equivalent), you accept these Terms electronically. That acceptance has the same legal effect as a handwritten signature.

Age, capacity and sanctions. When you sign up you confirm that you meet the 16 years or older age requirement, that you have legal capacity to enter into these Terms, and that you are not (a) located in, ordinarily resident in, or a national of a country subject to comprehensive Australian or United Nations sanctions, or (b) listed on any applicable sanctions or denied-parties list. We don't independently verify your age, location or sanctions status — these are your representations. If any of them stops being true, you must stop using the Service.

3. Your content

You keep ownership of the play logs, photos, comments, group details and other content you submit (Your Content).

By submitting Your Content, you grant us a worldwide, non-exclusive, royalty-free, sub-licensable licence to host, store, reproduce, adapt and display it for the purpose of operating, improving, promoting and securing the Service, and providing it to you and the people you choose to share it with (for example, members of your group).

You promise that Your Content:

  • is yours to share, or you have permission to share it;
  • doesn't infringe anyone's intellectual property, privacy or other rights;
  • isn't misleading, defamatory, harassing, hateful, sexually explicit, violent or otherwise unlawful; and
  • doesn't contain malware, scraped personal data, or spam.

No obligation to monitor. We don't pre-screen Your Content and we have no general obligation to monitor what you or other users post. We may, but are not required to, review, remove, restrict or refuse content that we reasonably believe breaches these Terms or any law (including the Online Safety Act 2021 (Cth) and the Copyright Act 1968 (Cth)).

Group content and leaving. Some content (for example, votes, session attendance, group chat) is shared with a group. If you leave a group or delete your account, content you contributed to a shared group activity (such as a vote you cast or a session you attended) may remain visible to that group to preserve the integrity of the shared record. Personal identifiers may be removed or replaced with a placeholder. Content that's only yours (for example, your private collection or solo plays) is removed in line with our Privacy Policy.

Feedback. If you send us ideas, suggestions or feedback about the Service, you grant us a perpetual, irrevocable, worldwide, royalty-free licence to use it for any purpose without obligation to you. Feedback is given voluntarily and isn't confidential.

Aggregated and de-identified data. We may create aggregated or de-identified data from activity in the Service (for example, anonymised play counts or popularity statistics) and use, share and publish that data for any lawful purpose, including improving the Service and producing industry insights. Aggregated and de-identified data does not identify you and is not personal information under the Privacy Act 1988 (Cth).

4. Acceptable use

When you use BoardMatey, please don't:

  • attempt to break, probe or overload the Service;
  • access the Service using automated tools, scrapers or bots without our written consent;
  • reverse engineer, decompile or copy any part of the Service except as permitted by law;
  • use the Service to send unsolicited commercial messages in breach of the Spam Act 2003 (Cth);
  • impersonate another person or misrepresent your affiliation with anyone;
  • collect personal information about other users without their consent; or
  • use the Service in a way that breaches any applicable law or third-party right.

5. Third-party data, links and game information

BoardMatey integrates with public data sources (such as BoardGameGeek) and may link to third-party sites. We don't control or endorse third-party content, and we're not responsible for it. Your use of any third-party service is governed by that service's own terms.

Game data accuracy. Game titles, designers, publishers, ratings, box art and similar information shown in the Service are sourced from third parties or contributed by users. We take reasonable care, but to the maximum extent permitted by law we don't guarantee that this information is accurate, complete or current. If you spot something wrong, please let us know at support@boardmatey.com or by submitting a support request.

Game titles, box art and other game-related information shown in the Service belong to their respective publishers and rights holders.

5A. Other users, groups and shared activities

Groups, sessions, votes and other shared features let you interact with other people. You're responsible for who you invite and what you share with them. We're not a party to any arrangement between users (including who hosts a session, who brings what, or what happens at an in-person meet-up).

Group admins. A group admin can invite and remove members, edit group details, and configure how the group operates within the Service. Admin actions are taken by the user, not by us — we don't review them in advance and we're not responsible for them. If you're an admin, you agree to act consistently with these Terms and to give us reasonable cooperation if we need to respond to a complaint about your group.

Group-owned content. Some content is created in a shared group context (for example, votes, sessions, group rosters and group chat). When a member leaves a group or deletes their account, content they contributed to a shared group activity may remain visible to the group to preserve the integrity of the shared record. Personal identifiers may be removed or replaced with a placeholder. See section 3 and our Privacy Policy for more detail.

Community standards. We expect everyone in groups and shared activities to be respectful. Harassment, hate speech, threats, doxxing, sexual content involving minors, and other conduct prohibited by section 4 is grounds for content removal, group removal, or account suspension.

If a dispute arises between you and another user, you'll try to resolve it directly with them first. We may, but are not required to, help with disputes that involve a breach of these Terms (for example, harassment or content removal). We're not liable for the conduct of other users, whether online or in person.

5B. Reporting content or safety concerns

If you believe content on the Service breaches these Terms, infringes your rights, or raises a safety concern, email support@boardmatey.com with:

  • a link to or description of the content;
  • the reason it concerns you (for example, copyright infringement, harassment, scam, impersonation); and
  • your contact details, and — for copyright complaints — a statement that you're the rights holder or authorised to act for them.

We'll review reports in good faith and may remove or restrict content, contact the people involved, or take no action, as we reasonably consider appropriate. We'll cooperate with the eSafety Commissioner in relation to lawful removal notices under the Online Safety Act 2021 (Cth) and with valid legal process.

6. Paid plans, billing and refunds

Some features are offered on a paid plan. The plans, pricing and billing cycle that apply to you are shown at checkout and on your Billing settings page. By subscribing, you authorise us (and our payment processor, Polar, which acts as the merchant of record for paid subscriptions and uses Stripe as its underlying processor) to charge your nominated payment method on a recurring basis until you cancel.

Polar as merchant of record. Because Polar is the merchant of record, the payment itself (and applicable sales taxes, including GST/VAT where Polar collects them on our behalf) is processed under Polar's own terms and privacy notice. Your payment relationship for the transaction is with Polar; your service relationship for BoardMatey itself remains with us. By paying you also accept Polar's customer terms, which are presented at checkout.

Cancellation. You can cancel a paid plan at any time from your Billing settings. Your plan will keep working until the end of the current billing period, and won't renew after that.

Price changes. We may change pricing or plan inclusions. If a change affects your current plan, we'll give you at least 30 days' notice by email or in-app before it takes effect. You can cancel before the change takes effect if you don't want to continue, and we'll refund any prepaid fees that relate to the period after your cancellation takes effect. Refunds will be paid to the original payment method within 14 days of cancellation, unless that's not possible (in which case we'll agree an alternative with you).

Your rights under the Australian Consumer Law. Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). In particular, the ACL guarantees that services will be supplied with due care and skill, will be reasonably fit for any particular purpose you've made known to us, and will be supplied within a reasonable time.

If the Service has a problem:

  • Major failure (for example, the Service is unsafe, very different from how it's described, or can't be used for its normal purpose and can't be fixed within a reasonable time): you can choose to cancel and get a refund (we may keep a reasonable amount for any part of the Service you've already received as expected), or keep the Service at a lower price that takes the problem into account.
  • Minor problem: we'll fix the problem within a reasonable time at no cost to you. If we can't or won't fix it within a reasonable time, you can choose one of the major-failure remedies above.
  • You may also be entitled to compensation for any other reasonably foreseeable loss or damage caused by our failure to meet a consumer guarantee.

Outside the consumer guarantees and the price-change clause above, paid fees are generally non-refundable for partial billing periods. If something has gone wrong, please write to us at support@boardmatey.com and we'll work it out with you in good faith.

Taxes. Prices shown are inclusive of GST where applicable, unless we say otherwise.

7. Free plans, beta features and availability

Free plans and any features marked "beta", "preview" or similar are provided on an "as is" basis to the extent permitted by law. We may change, limit or withdraw these features at any time.

Advertising on free plans. We may show advertising, sponsored content or promotional placements (for example, sponsored game listings or banner ads) within the free plan. We'll always label sponsored content clearly. We don't currently show ads, but by using a free plan you agree that we may introduce them in the future without giving you a separate right to opt out beyond switching to a paid plan or stopping use of the Service.

Ad-free paid plans. Paid plans are, and will remain, free of third-party advertising and sponsored placements. If we ever need to change this, we'll tell you in advance under section 6 (Price changes) and give you the right to cancel and receive a pro rata refund of any prepaid fees.

We aim to keep the Service available, but we don't promise it will be uninterrupted or error-free. Planned maintenance, third-party outages, force majeure events and security incidents can cause downtime.

7A. Recommendations, suggestions and AI-assisted features

BoardMatey may show you recommendations, suggestions, summaries or other generated outputs — for example, game suggestions, vote summaries, achievement progress notes, or content produced with the help of automated or AI-assisted tools. These outputs are informational only, may be inaccurate or incomplete, and are not advice (financial, legal, medical, professional, or otherwise). You're responsible for checking anything important before you act on it.

We don't use the content of your private play logs, private collection, private messages or other private data to train third-party generative AI models. If we ever introduce optional features that involve sending your content to a generative AI provider, we'll tell you in-app, explain what's being sent and who processes it, and ask for your consent first.

8. Our intellectual property

The Service, including the BoardMatey name, logo, design, code, written content, achievement artwork and avatar rings, is owned by us or our licensors and is protected by copyright and other intellectual property laws.

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use the Service for its intended purpose while you comply with these Terms. We don't grant you any other rights.

9. Your privacy, security and cookies

How we handle personal information is set out in our Privacy Policy, and our use of cookies and similar technologies is described in our Cookie Policy. By using the Service, you acknowledge that you've read both.

Data breach notification. If we become aware of an eligible data breach affecting your personal information, we'll notify you and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth).

Data export. You can export the personal data and content associated with your account from your Settings page in a structured, commonly used and machine-readable format (currently JSON), at any time and after you delete your account for a reasonable period.

10. Suspension and termination

You can stop using BoardMatey at any time, and you can delete your account from your Settings page. When you delete your account, we'll delete or de-identify your personal information in line with our Privacy Policy and any legal record-keeping obligations.

We may suspend or terminate your access if:

  • you materially or repeatedly breach these Terms;
  • we're required to by law or a regulator;
  • continuing to provide the Service to you would expose us, our users or a third party to legal, security or safety risk; or
  • we discontinue the Service (we'll give you reasonable notice, and at least 30 days where practicable, and an opportunity to export your data).

Cure period. Where the breach can reasonably be cured and isn't urgent (for example, doesn't involve a security, safety or legal risk to others), we'll first give you written notice describing the breach and a reasonable opportunity — normally at least 14 days — to fix it before we suspend or terminate.

Effect of termination. On termination we'll cancel any active paid subscription, refund any prepaid fees relating to the period after termination (unless we terminated for your serious breach), and stop providing the Service to you. You can request an export of your data for a reasonable period after termination.

Sections that by their nature should survive termination (for example, sections 3 (licence to Your Content for operating the Service, and feedback / aggregate data), 4 (acceptable use, in respect of any continuing obligations), 5A (other users), 7 (warranty disclaimers and ad arrangements applicable up to termination), 8 (IP), 11 (liability), 12 (indemnity), 14 (disputes) and 15 (general)) will continue to apply.

11. Liability

Nothing in these Terms limits or excludes any rights, guarantees, warranties or remedies you have under the Australian Consumer Law or any other law that cannot be lawfully limited or excluded. In particular, nothing in this section limits our liability for:

  • a failure to comply with a consumer guarantee;
  • death or personal injury caused by our negligence;
  • fraud or wilful misconduct by us; or
  • any other liability that cannot be excluded or limited at law.

Subject to that:

  • We provide the Service with due care and skill, but we don't make any other warranties (express or implied), including any warranty that the Service will meet your specific requirements or be uninterrupted, secure or error-free.
  • To the maximum extent permitted by law, our total liability to you in connection with the Service in any 12-month period is capped at the greater of (a) the fees you paid us for the Service in that 12-month period, and (b) AUD $100. This cap does not apply to any of the matters listed in the bullet points above.
  • To the maximum extent permitted by law, we're not liable for any indirect, incidental, special, consequential or punitive loss, or for loss of profits, revenue, data, goodwill or anticipated savings.
  • Where our liability for breach of a non-major consumer guarantee in respect of services can lawfully be limited under section 64A of the Australian Consumer Law, our liability is limited (at our option) to re-supplying the Service or paying the cost of having it re-supplied.

12. Indemnity

You agree to indemnify us against any third-party claims, losses, damages, costs and expenses (including reasonable legal costs) that arise out of:

  • Your Content;
  • your breach of these Terms; or
  • your unlawful or negligent use of the Service.

This indemnity doesn't apply to the extent the loss is caused by our breach, negligence or wilful misconduct, or is required by law to be borne by us.

13. Changes to these Terms

We may update these Terms from time to time. If we make a material change, we'll let you know by email or in-app at least 30 days before it takes effect, except for changes required by law or strictly necessary to address a security risk, which may take effect sooner if we explain why.

Your right to opt out. If you don't accept a material change, you can cancel your account before the change takes effect. If you do, the change won't apply to you, you can keep using any paid features until the end of the current billing period, and we'll refund any prepaid fees that relate to the period after your cancellation takes effect.

The "Last updated" date at the top of this page tells you when we last changed these Terms. If you keep using the Service after a material change takes effect, you accept the updated Terms.

14. Disputes, governing law and international users

We'd much rather sort things out directly. If you have a concern, please email us at support@boardmatey.com and give us a reasonable opportunity to respond.

If we can't resolve a dispute informally:

  • These Terms are governed by the laws of Victoria, Australia, and you and we submit to the non-exclusive jurisdiction of the courts of that State and the federal courts of Australia.
  • Nothing in this section prevents you from making a complaint to the Australian Competition and Consumer Commission (ACCC), your state or territory consumer protection agency, or the Office of the Australian Information Commissioner (OAIC) for privacy matters.

International users. BoardMatey is operated from Australia. If you're using the Service from outside Australia, you do so on your own initiative and are responsible for complying with the laws that apply where you are. Nothing in these Terms removes mandatory consumer protections that apply to you under the law of your country or region (for example, the EU/UK consumer-rights regime, or US state consumer protection laws) — those rights continue to apply alongside the Australian Consumer Law where they cannot be lawfully excluded.

We make no representation that the Service is appropriate or available in any particular jurisdiction. If you choose to access it from a place where doing so is unlawful, that's on you and you must stop.## 15. General

  • Entire agreement. These Terms, together with the Privacy Policy, the Cookie Policy and any plan-specific terms shown at checkout, are the entire agreement between you and us about the Service.
  • Severability. If any part of these Terms is found to be unenforceable, the rest will continue to apply.
  • No waiver. If we don't enforce a right, that's not a waiver of that right.
  • Assignment. You can't assign your rights under these Terms without our written consent. We may assign or novate these Terms in connection with a merger, acquisition, restructure or sale of assets, on the same terms.
  • Notices. We'll send notices to the email address on your account. You can send notices to us at support@boardmatey.com.
  • Force majeure. Neither party is liable for failure to perform caused by events outside its reasonable control.
  • No agency. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship between you and us.
  • Injunctive relief. You acknowledge that breaches of section 4 (acceptable use) or section 8 (intellectual property) may cause us irreparable harm for which damages alone are an inadequate remedy, and that we may seek injunctive or other equitable relief in addition to any other remedy.

16. How to contact us

Questions, complaints or feedback about these Terms? Email support@boardmatey.com and we'll get back to you.